Pricing
Simple pricing. No surprises.
Start free, upgrade when you're ready. All plans include Stripe payment processing, bilingual support, and unlimited orders.
Starter
Everything you need to start taking orders at your counter.
- iPad POS with full modifier support
- Menu management (categories, items, modifiers)
- Basic analytics (daily revenue, top items)
- Stripe payment processing
- Bilingual support (EN/ZH)
- Unlimited orders
- Email support
Growth
Add online ordering, loyalty, and marketing to grow your business.
- Everything in Starter, plus:
- Online ordering (iOS app + website)
- Dine-in QR ordering
- Kitchen Display System
- Loyalty program with tiers
- Digital wallet with deposit bonuses
- Push notification campaigns
- Targeted promotions
- Advanced analytics & CSV export
- Priority support
Enterprise
Multi-store, API access, and dedicated support for larger operations.
- Everything in Growth, plus:
- Multi-store management
- Tap to Pay on iPhone
- Store Manager app
- API access for custom integrations
- Delivery platform integration (Uber Eats, DoorDash, Grubhub)
- Dedicated account manager
- Custom onboarding and training
- Phone and chat support
- SLA guarantee
Included in every plan
FAQ
Common questions
Is there really a free plan?
Yes. The Starter plan is free forever. You only pay Stripe's standard processing fees (2.9% + 30¢ for online, 2.6% + 10¢ for in-person). No platform fees, no hidden costs.
Can I switch plans anytime?
Absolutely. Upgrade or downgrade at any time. When you upgrade, you get immediate access to new features. When you downgrade, your current billing period finishes before the change takes effect.
Do I need to buy any hardware?
You need an iPad for the POS (any model from the last 5 years works). For Tap to Pay, you need an iPhone XS or later. That's it. No proprietary terminals, no card readers, no printers required.
What are the payment processing fees?
Tyme uses Stripe for all payments. Online transactions are 2.9% + 30¢. In-person (Tap to Pay) transactions are 2.6% + 10¢. These are Stripe's standard rates — we don't add any markup.
Is there a long-term contract?
No. All plans are month-to-month. You can cancel anytime with no cancellation fees. We earn your business every month.
How long does setup take?
Most restaurants are up and running within 15 minutes for the POS. Full setup including online ordering, loyalty, and menu import typically takes 1-2 hours. Enterprise customers get a dedicated onboarding session.
Do you support multiple languages?
Yes. All plans include bilingual support for English and Chinese — menus, receipts, kitchen tickets, and the consumer app. More languages are on our roadmap.
Can I import my existing menu?
Yes. We can import menus from most POS systems and delivery platforms. For Enterprise customers, we handle the migration for you.
Start for free today
No credit card. No commitment. Set up your menu and start taking orders in 15 minutes.